Shipping Policy / Customs and Import Duties

1. International Shipping

We offer international shipping to most countries and regions. Please note that delivery times may vary depending on the destination and local customs procedures.

2. Customs Duties, Taxes, and Import Fees

All international orders may be subject to customs duties, import taxes, or other fees imposed by the destination country’s customs authorities.
These charges are not included in the product price or shipping cost and are the sole responsibility of the recipient (importer of record).

The recipient is responsible for complying with all import regulations and paying any applicable fees required by local customs authorities.
We are unable to control or predict these charges, and we cannot be held liable for any delays or additional costs caused by customs inspections or clearance procedures.

3. Legal Notice for EU, U.S., and Asia Customers

European Union (EU): Orders shipped from outside the EU may incur VAT, customs duties, or administrative fees depending on your country’s import regulations.
Customers are advised to review the import VAT threshold and customs policies applicable in their country before purchasing.
Asia (e.g., Singapore, South Korea, Hong Kong, etc.): Local import duties, GST/VAT, and handling fees may apply depending on local customs laws.
Please check with your national customs office for details prior to placing an order.

4. Refused or Unclaimed Shipments

If an order is refused or returned to us due to unpaid customs duties, taxes, or import fees, the shipping cost and any related charges will not be refunded.
Additional reshipment fees may apply if you request redelivery.

FAQ: Customs and Import Fees

Q: Are customs duties or import taxes included in the price?

No. Product prices and shipping fees do not include customs duties, import taxes, or any related charges.

Q: How can I find out the amount of customs fees I might need to pay?

Please contact your local customs office for detailed information. Charges vary depending on your country’s import regulations.

Q: What happens if I refuse to pay customs fees?

If you refuse to pay import fees and the package is returned to us, we may deduct shipping and return costs from your refund.